Terms and Conditions

 

General

Please read GEIT Copenhagen’s terms and conditions before you shop at geitcopenhagen.com. Once an order is completed on www.geitcopenhagen.com you are automatically accepting our terms and conditions. Please make sure you have read and understood the terms and conditions before placing your order. 

Return and refunds

GEIT Copenhagen accepts returns. If you regret your purchase it has to be returned no later than 14 days from the date of receipt. Please attach the receipt to your return package and keep your postage receipt as a proof that the package was sent. 

GEIT Copenhagen does not accept items that have been worn, altered or washed. As soon as the product has undergone a quality control check, GEIT Copenhagen will credit your credit card/account that was used to purchase the item.

You bear the risk from the time the product is delivered and you are responsible for the return expenses and that the goods are packed safely.

GEIT Copenhagen would appreciate a clear message explaining why you are returning the product for future work. 

Please return your product(s) to:
GEIT Copenhagen
Krusemyntegade 15
1318 København K
Denmark

Payment 

Geitcopenhagen.com accepts VISA/Dankort (credit & debit cards), MasterCard (credit & debit cards) and American Express. Geitcopenhagen.com does not store customer credit card information after completing the transaction.

All prices include Danish VAT (25% of total price) and the prices do not include shipping or other services that geitcopenhagen.com may offer. 

GEIT Copenhagen offer tax free purchases on orders from Non-EU countries. VAT will be removed automatically in the checkout process when the shipping country is selected.

Geitcopenhagen.com reserves the right to change prices at any time. On geitcopenhagen.com prices are shown in the following currency: Danish Kroner (DKK).

Local taxes

Please note that local import duties vary by country and region. These taxes are to be paid by the customer.

Delivery & shipping

Geitcopenhagen.com sends packages in Europe and outside of Europe. Shipping costs vary from country to country.
Denmark: 90 DKK / 1-3 business days with Post Danmark.
Geitcopenhagen.com is not responsible for delays in customs processes outside the EU.

Material

Cashmere is a natural raw material and GEIT Copenhagen is using cashmere with longer fibers that can be wound into tighter yarn which minimize the risk for pilling since it is making it less likely the ends will come loose. But pilling can happen with any woven garment including GEIT Copenhagen materials such as cashmere and silk.

Defects & pilling

All products is covered by the Danish Sale of Goods giving you 24 months to complain about a product. This warranty includes faults in the fabric, workmanship and other manufacturing related errors. The warranty does not apply to defects caused by normal wear and tear. For warranty claims please contact geit@geitcopenhagen.com. GEIT Copenhagen does not cover shipping fees in case of a complaint. 

Item availability

In case an item is sold out please contact GEIT Copenhagen at geit@geitcopenhagen.com. You will hereby be contacted when the items is back in stock.

Privay policy

Geitcopenhagen.com handles your personal information in the strictest confidence.